Company Policies

It is not always possible to accommodate walk-in clients; please email, text or call if you are looking for a session within 24 hours.

 

Reschedule Policy

 

At Absolute Massage Therapy, we understand that you may not always be able to keep your appointment time and kindly ask you give us 24 hours’ notice when rescheduling or cancelling your appointments. If you are unable to provide 24 hours’ notice you will be charged a $15 service fee. Thank you for honoring our rescheduling policy.

 

This amount must be paid prior to your next scheduled. If a gift certificate, coupon, or pre-paid session was to be used, it will be voided as payment.

 

No Show Policy

 

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no show.” They will be charged a $15 “no show” fee.

 

Coupons will be void under the "no-show" policy - the coupon company will be notified and no refunds will be allowed.

 

This amount must be paid prior to your next scheduled. If a gift certificate, or pre-paid session was to be used, it will be voided as payment.

 

Late Arrival Policy

 

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full cost of the session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

 

Substitutions

 

If you cannot make it to a session and it is within the 24 hour cancellation period, you are welcome to send someone to keep your appointment for you. Just let us know who will be coming.

 

Scope of practice

 

Absolute Massage offers strictly therapeutic and relaxing massage. Sexual innuendos or requests (either verbal or nonverbal) from clients will not be tolerated. Upon such occasion, we reserve the right to end the session early, and the client will owe for the entire amount of the scheduled appointment.

 

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